Shipping Policy
Shipping Information for Tailor-Made Dresses. Please choose a standard size from our measurement chart, all our dresses, suits are tailored from scratch. Therefore shipping time is different from other items.
Shipping Time
Total Shipping Time is based on the time it will take to tailor your dresses + the time taken for the finished dress to be shipped to you.
Formal Dresses
it will take 30-45 days to tailor your dresses by professional dressmaker. It will then take about 3-5 working days for the package travel from our facilities to your destination, the exact shipping time is based on the shipping company (UPS, DHL, TNT, etc) standard.
Return Policy Order Cancellations
We understand that ordering a dress for your special occasion is an important undertaking, and our cancellation policy was created with this in mind. However, it is important to note that our dresses are made to order, and once the creation process has begun the materials cannot be reused. The good news is that after placing your order, there is still time to make up your mind. Please refer to our cancellation policy below for details.
Our Cancellation Policy:
- 1. Orders canceled within 24 hours of payment confirmation will be eligible for a full refund.
- 2. Orders canceled 1-3 days after payment confirmation will be eligible for a partial refund consisting 50% of the product purchase price.
- 3. Orders after 3 days, it can no longer be cancelled.
